Google Cloud Service Health + Alert24

Stream events from Google Cloud Service Health into Alert24 to correlate changes with incidents and shorten time to resolution.

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Receive Google Cloud Personalized Service Health incident and maintenance notifications.

Auto-detected payloads

Alert24 recognizes Google Cloud Service Health webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Google Cloud Service Health.

Configure Google Cloud Service Health

Add the webhook URL in your Google Cloud Service Health settings.

Auto-Detected

Alert24 auto-detects Google Cloud Service Health payloads and maps them to incidents.

Step-by-Step Setup Instructions

Google Cloud Service Health Webhook Setup

### Via Pub/Sub Log Sink

1.Create a log sink that captures Service Health events:

gcloud logging sinks create alert24-health-sink \
  pubsub.googleapis.com/projects/<PROJECT_ID>/topics/service-health \
  --log-filter='jsonPayload.@type="type.googleapis.com/google.cloud.servicehealth.logging.v1.EventLog"'

2.Create a Pub/Sub push subscription:

gcloud pubsub subscriptions create alert24-health-push \
  --topic=service-health \
  --push-endpoint=<WEBHOOK_URL>

### Via Cloud Monitoring

If using a Cloud Monitoring alerting policy, the payload uses the same format as Google Cloud Monitoring (version 1.2) and is already detected by the existing template.

Example Webhook Payload

This is a sample payload that Google Cloud Service Health sends to Alert24 when an alert fires.

{
  "jsonPayload": {
    "@type": "type.googleapis.com/google.cloud.servicehealth.logging.v1.EventLog",
    "category": "INCIDENT",
    "title": "Google Compute Engine - Elevated error rates",
    "description": "We are investigating elevated error rates for Google Compute Engine in us-central1.",
    "impactedProducts": [
      {
        "productName": "Google Compute Engine"
      }
    ],
    "impactedLocations": [
      {
        "locationName": "us-central1"
      }
    ]
  },
  "resource": {
    "type": "servicehealth.googleapis.com/Event",
    "labels": {
      "project_id": "my-project"
    }
  },
  "timestamp": "2024-01-15T10:30:00Z",
  "severity": "WARNING",
  "logName": "projects/my-project/logs/servicehealth.googleapis.com%2Factivity"
}