Generic Form-Encoded

A flexible template for services that send form-encoded (URL-encoded) webhooks.

InboundCustom & Automation
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Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Generic Form-Encoded.

Configure Generic Form-Encoded

Add the webhook URL in your Generic Form-Encoded settings.

Auto-Detected

Alert24 auto-detects Generic Form-Encoded payloads and maps them to incidents.

Step-by-Step Setup Instructions

Generic Form-Encoded Webhook Setup

1.Copy the webhook URL above
2.Configure your service to send a POST request with Content-Type: application/x-www-form-urlencoded
3.Include a status field with one of the recognized values
4.Optionally include a message field for descriptive text

### Expected Payload Format

status=down&message=Service+is+experiencing+issues

Example Webhook Payload

This is a sample payload that Generic Form-Encoded sends to Alert24 when an alert fires.

{
  "status": "down",
  "message": "Service is experiencing high error rates",
  "service": "legacy-api",
  "timestamp": "2024-01-15T10:30:00Z"
}

How Alert24 Maps Generic Form-Encoded Data

Status Field

status

Message Field

message

Auto-Create Incidents

No

Auto-Resolve Incidents

No

Status Mapping

Alert24 StatusGeneric Form-Encoded Values
operational
operationalupokhealthynoneresolved
degraded
degradedpartialwarningminor
down
downoutagemajorcriticalerror
maintenance
maintenancescheduledunder_maintenance

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