InboundCustom & Automation

Generic Form-Encoded + Alert24

Receive Generic Form-Encoded alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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A flexible template for services that send form-encoded (URL-encoded) webhooks.

Auto-detected payloads

Alert24 recognizes Generic Form-Encoded webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Generic Form-Encoded.

Configure Generic Form-Encoded

Add the webhook URL in your Generic Form-Encoded settings.

Auto-Detected

Alert24 auto-detects Generic Form-Encoded payloads and maps them to incidents.

Step-by-Step Setup Instructions

Generic Form-Encoded Webhook Setup

1.Copy the webhook URL above
2.Configure your service to send a POST request with Content-Type: application/x-www-form-urlencoded
3.Include a status field with one of the recognized values
4.Optionally include a message field for descriptive text

### Expected Payload Format

status=down&message=Service+is+experiencing+issues

Example Webhook Payload

This is a sample payload that Generic Form-Encoded sends to Alert24 when an alert fires.

{
  "status": "down",
  "message": "Service is experiencing high error rates",
  "service": "legacy-api",
  "timestamp": "2024-01-15T10:30:00Z"
}

How Alert24 Maps Generic Form-Encoded Data

Status Field

status

Message Field

message

Auto-Create Incidents

No

Auto-Resolve Incidents

No

Status Mapping

Alert24 StatusGeneric Form-Encoded Values
operational
operationalupokhealthynoneresolved
degraded
degradedpartialwarningminor
down
downoutagemajorcriticalerror
maintenance
maintenancescheduledunder_maintenance

Connect Generic Form-Encoded to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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