Papertrail + Alert24

Turn Papertrail alerts into actionable incidents in Alert24, with on-call routing, escalations, and status updates.

Receive Papertrail log search alerts via webhook.

Auto-detected payloads

Alert24 recognizes Papertrail webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Papertrail.

Configure Papertrail

Add the webhook URL in your Papertrail settings.

Auto-Detected

Alert24 auto-detects Papertrail payloads and maps them to incidents.

Step-by-Step Setup Instructions

Papertrail Webhook Setup

1.In Papertrail, create or edit a Saved Search
2.Click Save & Setup Alert
3.Choose Webhook as the alert type
4.Set the URL to the webhook URL shown above
5.Configure the alert frequency
6.Save

Example Webhook Payload

This is a sample payload that Papertrail sends to Alert24 when an alert fires.

{
  "saved_search": {
    "name": "Production Errors",
    "query": "error OR fatal",
    "html_search_url": "https://papertrailapp.com/searches/12345"
  },
  "max_id": "999999999",
  "min_id": "999999000"
}

How Alert24 Maps Papertrail Data

Status Field

auto-detected

Message Field

saved_search.name

Auto-Create Incidents

Yes

Auto-Resolve Incidents

No

Status Mapping

Alert24 StatusPapertrail Values
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Connect Papertrail to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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