InboundLogging & Error Tracking

Sumo Logic + Alert24

Turn Sumo Logic alerts into actionable incidents in Alert24, with on-call routing, escalations, and status updates.

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Receive Sumo Logic scheduled search and monitor alerts.

Auto-detected payloads

Alert24 recognizes Sumo Logic webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Sumo Logic.

Configure Sumo Logic

Add the webhook URL in your Sumo Logic settings.

Auto-Detected

Alert24 auto-detects Sumo Logic payloads and maps them to incidents.

Step-by-Step Setup Instructions

Sumo Logic Webhook Setup

1.In Sumo Logic, go to Manage Data → Monitoring → Connections

2.Click Add and choose Webhook

3.Enter the webhook URL above

4.Configure the payload template

5.Click Save

6.Use this connection in your Monitor or Scheduled Search alert settings

Example Webhook Payload

This is a sample payload that Sumo Logic sends to Alert24 when an alert fires.

{
  "searchQuery": {
    "triggerType": "Critical",
    "searchName": "High Error Rate",
    "searchDescription": "Error count exceeded 100 in the last 15 minutes",
    "query": "_sourceCategory=prod/api | count by status | where status >= 500",
    "triggerTime": "2024-01-15T10:30:00.000Z",
    "triggerTimeRange": "15m"
  },
  "numRawResults": 150
}