InboundLogging & Error Tracking

Sentry + Alert24

Turn Sentry alerts into actionable incidents in Alert24, with on-call routing, escalations, and status updates.

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Receive Sentry issue alerts, metric alerts, and error notifications via webhook.

Auto-detected payloads

Alert24 recognizes Sentry webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Sentry.

Configure Sentry

Add the webhook URL in your Sentry settings.

Auto-Detected

Alert24 auto-detects Sentry payloads and maps them to incidents.

Step-by-Step Setup Instructions

Sentry Webhook Setup

### Option A: Internal Integration (Recommended)

1.In Sentry, go to Settings → Developer Settings

2.Click Create New Integration → Internal Integration

3.Give it a name (e.g., "Alert24")

4.Set the Webhook URL to the webhook URL shown above

5.Under Permissions, grant read access to Issue & Event

6.Under Webhooks, check:

- issue — triggers on issue created, resolved, assigned, archived

- event_alert — triggers when an issue alert rule fires

- error — triggers on new error events

7.Click Save Changes

8.Copy the Client Secret and paste it as the webhook secret in Alert24 for signature verification

### Option B: Webhook Integration (Simpler)

1.In Sentry, go to Settings → Integrations

2.Search for Webhooks and click Add to Project

3.Enter the webhook URL above in the Callback URL field

4.Check the event types you want to receive

5.Click Save Changes

### Metric Alerts

To receive metric alert webhooks, create a Sentry Integration Platform app (Option A) and configure metric alert actions to send to it, or use Sentry's alert rule actions to POST to your webhook URL.

Example Webhook Payload

This is a sample payload that Sentry sends to Alert24 when an alert fires.

{
  "action": "triggered",
  "data": {
    "event": {
      "title": "TypeError: Cannot read property of undefined",
      "event_id": "abc123def456",
      "project": "frontend",
      "level": "error",
      "platform": "javascript",
      "url": "https://sentry.io/issues/12345/",
      "web_url": "https://myorg.sentry.io/issues/12345/events/abc123def456/",
      "metadata": {
        "type": "TypeError",
        "value": "Cannot read property of undefined"
      },
      "exception": {
        "values": [
          {
            "type": "TypeError",
            "value": "Cannot read property of undefined"
          }
        ]
      }
    },
    "triggered_rule": "High Error Rate Alert",
    "issue_alert": {
      "title": "High Error Rate Alert"
    }
  },
  "actor": {
    "type": "application",
    "name": "sentry"
  }
}