InboundLogging & Error Tracking

Grafana Loki + Alert24

Turn Grafana Loki alerts into actionable incidents in Alert24, with on-call routing, escalations, and status updates.

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Receive Grafana Loki log-based alert notifications via webhook.

Auto-detected payloads

Alert24 recognizes Grafana Loki webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Grafana Loki.

Configure Grafana Loki

Add the webhook URL in your Grafana Loki settings.

Auto-Detected

Alert24 auto-detects Grafana Loki payloads and maps them to incidents.

Step-by-Step Setup Instructions

Grafana Loki Alert Webhook Setup

1.Configure Loki alerting rules in your Loki config or via Grafana

2.In Grafana, go to Alerting → Contact Points

3.Add a Webhook contact point

4.Set the URL to the webhook URL shown above

5.Create alert rules using LogQL queries and route to this contact point

Example Webhook Payload

This is a sample payload that Grafana Loki sends to Alert24 when an alert fires.

{
  "status": "firing",
  "alerts": [
    {
      "status": "firing",
      "labels": {
        "alertname": "HighErrorRate",
        "job": "api-server"
      },
      "annotations": {
        "summary": "Error log rate > 10/min for api-server"
      }
    }
  ]
}