InboundMonitoring & Observability

Grafana + Alert24

Receive Grafana alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive alert notifications from Grafana alerting rules.

Auto-detected payloads

Alert24 recognizes Grafana webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Grafana.

Configure Grafana

Add the webhook URL in your Grafana settings.

Auto-Detected

Alert24 auto-detects Grafana payloads and maps them to incidents.

Step-by-Step Setup Instructions

Grafana Webhook Setup

1.In Grafana, go to Alerting → Contact Points

2.Click Add contact point

3.Choose Webhook as the type

4.Paste the webhook URL above

5.Set HTTP method to POST

6.Click Save contact point

7.Update your notification policy to use this contact point

Example Webhook Payload

This is a sample payload that Grafana sends to Alert24 when an alert fires.

{
  "state": "alerting",
  "title": "[Alerting] High Memory Usage",
  "message": "Memory usage exceeded 85% threshold on production server",
  "ruleId": 42,
  "ruleName": "High Memory Usage",
  "ruleUrl": "https://grafana.example.com/alerting/42/edit",
  "evalMatches": [
    {
      "metric": "memory_usage",
      "value": 92.5,
      "tags": {
        "host": "web-01"
      }
    }
  ]
}