InboundMonitoring & Observability

Pingdom + Alert24

Receive Pingdom alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive Pingdom uptime check alerts via webhook.

Auto-detected payloads

Alert24 recognizes Pingdom webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Pingdom.

Configure Pingdom

Add the webhook URL in your Pingdom settings.

Auto-Detected

Alert24 auto-detects Pingdom payloads and maps them to incidents.

Step-by-Step Setup Instructions

Pingdom Webhook Setup

1.In Pingdom, go to Settings → Integrations

2.Click Add integration and choose Webhook

3.Enter the webhook URL above

4.Select which checks should trigger this webhook

5.Click Save

Example Webhook Payload

This is a sample payload that Pingdom sends to Alert24 when an alert fires.

{
  "check_id": 12345,
  "check_name": "Production API",
  "check_type": "http",
  "current_state": "DOWN",
  "description": "HTTP check failed: Connection timed out",
  "importance_level": "high",
  "custom_message": "",
  "first_probe_time": "2024-01-15T10:30:00Z"
}