InboundMonitoring & Observability

Prometheus / Alertmanager + Alert24

Receive Prometheus / Alertmanager alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive alerts from Prometheus Alertmanager webhook receiver.

Auto-detected payloads

Alert24 recognizes Prometheus / Alertmanager webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Prometheus / Alertmanager.

Configure Prometheus / Alertmanager

Add the webhook URL in your Prometheus / Alertmanager settings.

Auto-Detected

Alert24 auto-detects Prometheus / Alertmanager payloads and maps them to incidents.

Step-by-Step Setup Instructions

Alertmanager Webhook Setup

1.Edit your alertmanager.yml config file

2.Add a webhook receiver:

receivers:
  - name: 'alert24'
    webhook_configs:
      - url: '<WEBHOOK_URL>'
        send_resolved: true

3.Route alerts to this receiver in your route config

4.Restart Alertmanager

Example Webhook Payload

This is a sample payload that Prometheus / Alertmanager sends to Alert24 when an alert fires.

{
  "version": "4",
  "status": "firing",
  "alerts": [
    {
      "status": "firing",
      "labels": {
        "alertname": "HighCPU",
        "severity": "critical",
        "instance": "web-01:9090"
      },
      "annotations": {
        "summary": "CPU usage is above 90% on web-01"
      },
      "startsAt": "2024-01-15T10:30:00Z",
      "endsAt": "0001-01-01T00:00:00Z"
    }
  ]
}