New Relic

Receive New Relic alert notifications via webhook.

InboundMonitoring & Observability

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Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for New Relic.

Configure New Relic

Add the webhook URL in your New Relic settings.

Auto-Detected

Alert24 auto-detects New Relic payloads and maps them to incidents.

Step-by-Step Setup Instructions

New Relic Webhook Setup

1.In New Relic, go to Alerts → Destinations

2.Click Create a destination and choose Webhook

3.Enter the webhook URL above

4.Click Save destination

5.Create or edit a Workflow and add this destination as a channel

Example Webhook Payload

This is a sample payload that New Relic sends to Alert24 when an alert fires.

{
  "account_id": 12345,
  "account_name": "MyOrg",
  "condition_name": "High Error Rate",
  "current_state": "critical",
  "details": "Error rate exceeded 5% threshold for api-service",
  "event_type": "INCIDENT",
  "incident_id": "abc123",
  "policy_name": "Production Alerts",
  "timestamp": 1705312200000
}