Opsgenie

Receive Opsgenie webhooks and forward incidents to Opsgenie as alerts.

Inbound & OutboundITSM & Ticketing
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Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Opsgenie.

Configure Opsgenie

Add the webhook URL in your Opsgenie settings.

Auto-Detected

Alert24 auto-detects Opsgenie payloads and maps them to incidents.

Step-by-Step Setup Instructions

Opsgenie Webhook Setup

1.In Opsgenie, go to Settings → Integrations
2.Add a Webhook integration
3.Set the URL to the webhook URL shown above
4.Configure which alert actions should trigger the webhook
5.Save the integration

Example Webhook Payload

This is a sample payload that Opsgenie sends to Alert24 when an alert fires.

{
  "action": "Create",
  "alert": {
    "alertId": "alert-123",
    "message": "High CPU on production server",
    "priority": "P1",
    "source": "Nagios"
  }
}

How Alert24 Maps Opsgenie Data

Status Field

action

Message Field

alert.message

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 StatusOpsgenie Values
operational
CloseResolve
degraded
Acknowledge
down
Create

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