InboundITSM & Ticketing

Splunk On-Call (VictorOps) + Alert24

Connect Splunk On-Call (VictorOps) with Alert24 to keep alerting, on-call, and team workflows in sync.

Start Free TrialSee Pricing

Receive Splunk On-Call (formerly VictorOps) incident notifications via webhook.

Auto-detected payloads

Alert24 recognizes Splunk On-Call (VictorOps) webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Splunk On-Call (VictorOps).

Configure Splunk On-Call (VictorOps)

Add the webhook URL in your Splunk On-Call (VictorOps) settings.

Auto-Detected

Alert24 auto-detects Splunk On-Call (VictorOps) payloads and maps them to incidents.

Step-by-Step Setup Instructions

Splunk On-Call Webhook Setup

1.In Splunk On-Call, go to Integrations → Outgoing Webhooks
2.Click Add Webhook
3.Set the URL to the webhook URL shown above
4.Select event types to forward
5.Save

Example Webhook Payload

This is a sample payload that Splunk On-Call (VictorOps) sends to Alert24 when an alert fires.

{
  "message_type": "CRITICAL",
  "entity_id": "disk-space/web-01",
  "state_message": "Disk usage at 95% on /dev/sda1",
  "monitor_name": "Disk Space"
}

How Alert24 Maps Splunk On-Call (VictorOps) Data

Status Field

message_type

Message Field

state_message

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 StatusSplunk On-Call (VictorOps) Values
operational
RECOVERY
degraded
WARNINGACKNOWLEDGEMENT
down
CRITICAL

Connect Splunk On-Call (VictorOps) to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

Start Free TrialSee Pricing

More ITSM & Ticketing Integrations

ServiceNow

Inbound & Outbound

Receive ServiceNow webhooks and auto-create ServiceNow incidents.

Jira

Inbound & Outbound

Receive Jira webhooks and auto-create Jira tickets from incidents.

Opsgenie

Inbound & Outbound

Receive Opsgenie webhooks and forward incidents to Opsgenie as alerts.

FireHydrant

Inbound & Outbound

Receive FireHydrant webhooks and auto-create FireHydrant incidents.

Freshdesk

Inbound & Outbound

Receive Freshdesk webhooks and auto-create support tickets from incidents.

Freshservice

Inbound

Receive Freshservice ticket and incident notifications via webhook.