InboundITSM & Ticketing

Atlassian Statuspage + Alert24

Connect Atlassian Statuspage with Alert24 to keep alerting, on-call, and team workflows in sync.

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Receive Atlassian Statuspage component and incident change notifications.

Auto-detected payloads

Alert24 recognizes Atlassian Statuspage webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Atlassian Statuspage.

Configure Atlassian Statuspage

Add the webhook URL in your Atlassian Statuspage settings.

Auto-Detected

Alert24 auto-detects Atlassian Statuspage payloads and maps them to incidents.

Step-by-Step Setup Instructions

Atlassian Statuspage Webhook Setup

1.In Statuspage, go to Manage Subscribers
2.Add a Webhook subscriber
3.Set the URL to the webhook URL shown above
4.Select which components to subscribe to
5.Save

Example Webhook Payload

This is a sample payload that Atlassian Statuspage sends to Alert24 when an alert fires.

{
  "component_update": {
    "component_name": "API",
    "old_status": "operational",
    "new_status": "major_outage"
  },
  "page": {
    "status_description": "Major System Outage"
  }
}

How Alert24 Maps Atlassian Statuspage Data

Status Field

component_update.new_status

Message Field

component_update.component_name

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 StatusAtlassian Statuspage Values
operational
operational
degraded
degraded_performancepartial_outage
down
major_outage
maintenance
under_maintenance

Connect Atlassian Statuspage to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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