Inbound & OutboundMonitoring & Observability

BigPanda + Alert24

Send alerts from BigPanda into Alert24 and route Alert24 incidents back to BigPanda for end-to-end incident workflow.

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Receive BigPanda webhooks and forward incidents for AIOps correlation.

Auto-detected payloads

Alert24 recognizes BigPanda webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for BigPanda.

Configure BigPanda

Add the webhook URL in your BigPanda settings.

Auto-Detected

Alert24 auto-detects BigPanda payloads and maps them to incidents.

Step-by-Step Setup Instructions

BigPanda Webhook Setup

1.In BigPanda, go to Settings > Outbound Integrations

2.Click Add Integration and select Webhook

3.Set the URL to the webhook URL shown above

4.Configure which alert statuses should trigger the webhook (critical, warning, ok)

5.Optionally configure the signature secret for verification

6.Click Save

Example Webhook Payload

This is a sample payload that BigPanda sends to Alert24 when an alert fires.

{
  "alert_id": "bp-alert-123",
  "status": "critical",
  "host": "web-server-01",
  "check": "CPU Usage High",
  "description": "CPU usage exceeded 95% on web-server-01",
  "timestamp": 1705312200,
  "cluster": "production",
  "source_system": "datadog",
  "incident_id": "bp-inc-456"
}