InboundMonitoring & Observability

Cisco Meraki + Alert24

Receive Cisco Meraki alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive Cisco Meraki network alert notifications via webhook.

Auto-detected payloads

Alert24 recognizes Cisco Meraki webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Cisco Meraki.

Configure Cisco Meraki

Add the webhook URL in your Cisco Meraki settings.

Auto-Detected

Alert24 auto-detects Cisco Meraki payloads and maps them to incidents.

Step-by-Step Setup Instructions

Cisco Meraki Webhook Setup

1.In the Meraki Dashboard, go to Network-wide → Alerts

2.Scroll to Webhooks and click Add an HTTP server

3.Set the URL to the webhook URL shown above

4.Optionally add a Shared Secret for payload verification

5.Select which alerts should trigger the webhook

6.Click Save

Example Webhook Payload

This is a sample payload that Cisco Meraki sends to Alert24 when an alert fires.

{
  "version": "0.1",
  "sharedSecret": "",
  "sentAt": "2024-01-15T10:30:00.000000Z",
  "organizationId": "123456",
  "organizationName": "MyOrg",
  "organizationUrl": "https://dashboard.meraki.com/o/abc123/manage",
  "networkId": "N_123456789",
  "networkName": "Office Network",
  "alertType": "APs went down",
  "alertData": {
    "message": "Access point AP-Floor2 went offline"
  }
}