Dynatrace

Receive Dynatrace problem notifications via webhook integration.

InboundMonitoring & Observability

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Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Dynatrace.

Configure Dynatrace

Add the webhook URL in your Dynatrace settings.

Auto-Detected

Alert24 auto-detects Dynatrace payloads and maps them to incidents.

Step-by-Step Setup Instructions

Dynatrace Webhook Setup

1.In Dynatrace, go to Settings → Integration → Problem notifications

2.Click Set up notifications and choose Custom Integration

3.Enter the webhook URL above

4.Configure the JSON payload template to include State and ImpactedEntity

5.Click Save

Example Webhook Payload

This is a sample payload that Dynatrace sends to Alert24 when an alert fires.

{
  "State": "OPEN",
  "ProblemID": "P-12345",
  "ProblemTitle": "Response time degradation",
  "ImpactedEntity": "Production Web Service - response time degradation detected",
  "ProblemSeverity": "PERFORMANCE",
  "ProblemURL": "https://abc123.live.dynatrace.com/ui/problems/P-12345",
  "Tags": "env:production, service:api"
}