InboundMonitoring & Observability

HetrixTools + Alert24

Receive HetrixTools alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive HetrixTools uptime and blacklist monitor alerts via webhook.

Auto-detected payloads

Alert24 recognizes HetrixTools webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for HetrixTools.

Configure HetrixTools

Add the webhook URL in your HetrixTools settings.

Auto-Detected

Alert24 auto-detects HetrixTools payloads and maps them to incidents.

Step-by-Step Setup Instructions

HetrixTools Webhook Setup

1.In HetrixTools, go to Contact Lists
2.Create or edit a contact list
3.Add a Webhook contact
4.Set the URL to the webhook URL shown above
5.Assign the contact list to your monitors

Example Webhook Payload

This is a sample payload that HetrixTools sends to Alert24 when an alert fires.

{
  "monitor_status": "offline",
  "monitor_name": "Production Website",
  "monitor_errors": "Connection timeout after 30s",
  "monitor_type": "http"
}

How Alert24 Maps HetrixTools Data

Status Field

monitor_status

Message Field

monitor_errors

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 StatusHetrixTools Values
operational
online
down
offline

Connect HetrixTools to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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