InboundMonitoring & Observability

Instana (IBM) + Alert24

Receive Instana (IBM) alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive IBM Instana alert notifications via webhook integration.

Auto-detected payloads

Alert24 recognizes Instana (IBM) webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Instana (IBM).

Configure Instana (IBM)

Add the webhook URL in your Instana (IBM) settings.

Auto-Detected

Alert24 auto-detects Instana (IBM) payloads and maps them to incidents.

Step-by-Step Setup Instructions

Instana Webhook Setup

1.In Instana, go to Settings → Alert Channels
2.Click Add Alert Channel → Webhook
3.Set the URL to the webhook URL shown above
4.Configure the channel name
5.Create alert configurations that use this channel

Example Webhook Payload

This is a sample payload that Instana (IBM) sends to Alert24 when an alert fires.

{
  "id": "evt_123",
  "state": "OPEN",
  "text": "High latency detected on payment-service",
  "severity": 10,
  "timestamp": 1705312200000
}

How Alert24 Maps Instana (IBM) Data

Status Field

state

Message Field

text

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 StatusInstana (IBM) Values
operational
CLOSED
down
OPEN

Connect Instana (IBM) to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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