InboundMonitoring & Observability

LogicMonitor + Alert24

Receive LogicMonitor alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive LogicMonitor alert notifications via webhook integration.

Auto-detected payloads

Alert24 recognizes LogicMonitor webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for LogicMonitor.

Configure LogicMonitor

Add the webhook URL in your LogicMonitor settings.

Auto-Detected

Alert24 auto-detects LogicMonitor payloads and maps them to incidents.

Step-by-Step Setup Instructions

LogicMonitor Webhook Setup

1.In LogicMonitor, go to Settings → Integrations

2.Click Add and select Custom HTTP Delivery

3.Set the URL to the webhook URL shown above

4.Set HTTP Method to POST and Format to JSON

5.Map the alert token fields (##ALERTSTATUS##, ##ALERTMESSAGE##, etc.)

6.Assign the integration to your alert rules

Example Webhook Payload

This is a sample payload that LogicMonitor sends to Alert24 when an alert fires.

{
  "alertStatus": "active",
  "alertMessage": "CPU usage is above 95% on host web-prod-01",
  "internalId": "LMS12345",
  "alertType": "dataSource",
  "host": "web-prod-01",
  "dataSource": "CPU",
  "severity": "critical",
  "startEpoch": 1705312200
}