InboundMonitoring & Observability

ManageEngine OpManager + Alert24

Receive ManageEngine OpManager alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive ManageEngine OpManager alert notifications via webhook.

Auto-detected payloads

Alert24 recognizes ManageEngine OpManager webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for ManageEngine OpManager.

Configure ManageEngine OpManager

Add the webhook URL in your ManageEngine OpManager settings.

Auto-Detected

Alert24 auto-detects ManageEngine OpManager payloads and maps them to incidents.

Step-by-Step Setup Instructions

ManageEngine OpManager Webhook Setup

1.In OpManager, go to Settings → Notifications → Add Profile

2.Select Invoke a Webhook as the notification type

3.Set the URL to the webhook URL shown above

4.Set method to POST and content type to application/json

5.Configure the JSON body with alarm macros ($severity, $message, etc.)

6.Associate the profile with your alarm configurations

Example Webhook Payload

This is a sample payload that ManageEngine OpManager sends to Alert24 when an alert fires.

{
  "severity": "Critical",
  "message": "Interface GigabitEthernet0/1 is down on switch-core-01",
  "deviceName": "switch-core-01",
  "category": "Interface",
  "alarmId": "ALM-78901",
  "entity": "GigabitEthernet0/1",
  "time": "2024-01-15T10:30:00Z"
}