Inbound & OutboundMonitoring & Observability

Moogsoft + Alert24

Send alerts from Moogsoft into Alert24 and route Alert24 incidents back to Moogsoft for end-to-end incident workflow.

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Receive Moogsoft webhooks and forward incidents for AIOps correlation.

Auto-detected payloads

Alert24 recognizes Moogsoft webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Moogsoft.

Configure Moogsoft

Add the webhook URL in your Moogsoft settings.

Auto-Detected

Alert24 auto-detects Moogsoft payloads and maps them to incidents.

Step-by-Step Setup Instructions

Moogsoft Webhook Setup

1.In Moogsoft, go to Integrations or Outbound Integrations

2.Create a new Webhook integration

3.Set the URL to the webhook URL above

4.Configure the payload to include alert data (description, severity, source, external_id)

5.Optionally add a signature header (X-Moogsoft-Signature) for verification

6.Select the alert events you want to forward (e.g. new alerts, resolved alerts)

7.Save the integration

Example Webhook Payload

This is a sample payload that Moogsoft sends to Alert24 when an alert fires.

{
  "description": "High CPU usage on production server",
  "severity": 5,
  "source": "Moogsoft",
  "external_id": "alert-12345",
  "type": "moogsoft_alert",
  "agent_id": "moogsoft-agent",
  "class": "infrastructure",
  "custom_info": {
    "situation_id": "sit-67890",
    "services": [
      "api-gateway",
      "auth-service"
    ]
  }
}