PagerDuty

Receive PagerDuty webhooks and forward incidents to PagerDuty via Events API v2.

Inbound & OutboundMonitoring & Observability

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Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for PagerDuty.

Configure PagerDuty

Add the webhook URL in your PagerDuty settings.

Auto-Detected

Alert24 auto-detects PagerDuty payloads and maps them to incidents.

Step-by-Step Setup Instructions

PagerDuty Webhook Setup

1.In PagerDuty, go to Integrations → Generic Webhooks (v3)

2.Click New Webhook

3.Enter the webhook URL above

4.Select events: incident.triggered, incident.resolved, incident.acknowledged

5.Optionally add a custom header for signature verification

6.Click Add Webhook

Example Webhook Payload

This is a sample payload that PagerDuty sends to Alert24 when an alert fires.

{
  "event": {
    "id": "evt-abc123",
    "event_type": "incident.triggered",
    "resource_type": "incident",
    "occurred_at": "2024-01-15T10:30:00Z",
    "data": {
      "id": "P-abc123",
      "title": "Production API returning 500 errors",
      "status": "triggered",
      "urgency": "high",
      "html_url": "https://myorg.pagerduty.com/incidents/P-abc123",
      "service": {
        "summary": "Production API"
      }
    }
  }
}