InboundMonitoring & Observability

PRTG Network Monitor + Alert24

Receive PRTG Network Monitor alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive PRTG sensor alerts via HTTP notification.

Auto-detected payloads

Alert24 recognizes PRTG Network Monitor webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for PRTG Network Monitor.

Configure PRTG Network Monitor

Add the webhook URL in your PRTG Network Monitor settings.

Auto-Detected

Alert24 auto-detects PRTG Network Monitor payloads and maps them to incidents.

Step-by-Step Setup Instructions

PRTG Webhook Setup

1.In PRTG, go to Setup → Notifications
2.Click Add New Notification
3.Enable Execute HTTP Action
4.Set the URL to the webhook URL shown above
5.Set the method to POST
6.Configure the payload with sensor placeholders
7.Assign this notification to your sensors or groups

Example Webhook Payload

This is a sample payload that PRTG Network Monitor sends to Alert24 when an alert fires.

{
  "status": "Down",
  "sensor": "Ping",
  "device": "Web Server 01",
  "message": "Ping sensor shows 100% packet loss",
  "datetime": "2024-01-15T10:30:00Z"
}

How Alert24 Maps PRTG Network Monitor Data

Status Field

status

Message Field

message

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 StatusPRTG Network Monitor Values
operational
UpOK
degraded
WarningUnusual
down
DownError

Connect PRTG Network Monitor to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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