InboundMonitoring & Observability

Site24x7 + Alert24

Receive Site24x7 alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive Site24x7 monitor alerts via webhook integration.

Auto-detected payloads

Alert24 recognizes Site24x7 webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Site24x7.

Configure Site24x7

Add the webhook URL in your Site24x7 settings.

Auto-Detected

Alert24 auto-detects Site24x7 payloads and maps them to incidents.

Step-by-Step Setup Instructions

Site24x7 Webhook Setup

1.In Site24x7, go to Admin → Third-Party Integrations
2.Click Webhooks → Add Webhook
3.Set the URL to the webhook URL shown above
4.Select POST method and JSON format
5.Choose which monitors should trigger this webhook
6.Click Save

Example Webhook Payload

This is a sample payload that Site24x7 sends to Alert24 when an alert fires.

{
  "STATUS": "DOWN",
  "MSG": "Monitor alert: API endpoint is not responding",
  "MONITORNAME": "Production API",
  "MONITORTYPE": "URL",
  "INCIDENT_TIME": "2024-01-15T10:30:00Z"
}

How Alert24 Maps Site24x7 Data

Status Field

STATUS

Message Field

MSG

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 StatusSite24x7 Values
operational
UP
degraded
TROUBLE
down
DOWNCRITICAL

Connect Site24x7 to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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