InboundMonitoring & Observability

SolarWinds + Alert24

Receive SolarWinds alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive SolarWinds Orion alert notifications via webhook.

Auto-detected payloads

Alert24 recognizes SolarWinds webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for SolarWinds.

Configure SolarWinds

Add the webhook URL in your SolarWinds settings.

Auto-Detected

Alert24 auto-detects SolarWinds payloads and maps them to incidents.

Step-by-Step Setup Instructions

SolarWinds Webhook Setup

1.In SolarWinds Orion, go to Settings → All Settings → Alerts & Reports → Manage Alerts
2.Edit or create an alert and go to the Trigger Actions tab
3.Add a Send a GET or POST Request to a URL action
4.Set the URL to the webhook URL shown above
5.Choose POST and set the body to JSON with alert macros
6.Add the same for Reset Actions to auto-resolve

Example Webhook Payload

This is a sample payload that SolarWinds sends to Alert24 when an alert fires.

{
  "Status": "Triggered",
  "Message": "Node web-prod-01 is down - ICMP ping failed",
  "AlertName": "Node Down Alert",
  "NodeName": "web-prod-01",
  "IP_Address": "10.0.1.50",
  "Severity": "Critical",
  "Timestamp": "2024-01-15T10:30:00Z"
}

How Alert24 Maps SolarWinds Data

Status Field

Status

Message Field

Message

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 StatusSolarWinds Values
operational
Reset
down
Triggered

Connect SolarWinds to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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