InboundMonitoring & Observability

ThousandEyes + Alert24

Receive ThousandEyes alerts in Alert24, auto-create incidents, and notify the on-call engineer in seconds.

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Receive Cisco ThousandEyes alert notifications via webhook.

Auto-detected payloads

Alert24 recognizes ThousandEyes webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for ThousandEyes.

Configure ThousandEyes

Add the webhook URL in your ThousandEyes settings.

Auto-Detected

Alert24 auto-detects ThousandEyes payloads and maps them to incidents.

Step-by-Step Setup Instructions

ThousandEyes Webhook Setup

1.In ThousandEyes, go to Alerts → Alert Rules
2.Create or edit an alert rule
3.Under Notifications, add a Webhook notification
4.Set the URL to the webhook URL shown above
5.Save the alert rule

Example Webhook Payload

This is a sample payload that ThousandEyes sends to Alert24 when an alert fires.

{
  "alert": {
    "state": "TRIGGERED",
    "type": "HTTP Server",
    "rule": {
      "expression": "Response Time > 3000ms"
    },
    "test": {
      "name": "API Latency Check"
    }
  }
}

How Alert24 Maps ThousandEyes Data

Status Field

alert.state

Message Field

alert.rule.expression

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 StatusThousandEyes Values
operational
CLEARED
down
TRIGGERED

Connect ThousandEyes to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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