OutboundChat & Messaging

Google Chat + Alert24

Forward Alert24 incidents to Google Chat so the right people see them in the tools they already use.

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Send incident notifications to Google Chat spaces via webhook.

Auto-detected payloads

Alert24 recognizes Google Chat webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Google Chat.

Configure Google Chat

Add the webhook URL in your Google Chat settings.

Auto-Detected

Alert24 auto-detects Google Chat payloads and maps them to incidents.

Step-by-Step Setup Instructions

Google Chat Integration Setup

This is an outbound integration — Alert24 sends incident notifications to your Google Chat space.

1.In Google Chat, open the space → Click the space name → Apps & integrations

2.Click Add webhooks

3.Name it "Alert24" and click Save

4.Copy the webhook URL

5.In Alert24, go to Settings → Integrations and paste the Google Chat webhook URL

6.Enable "Google Chat" as a notification channel in your notification rules

Example Webhook Payload

This is a sample payload that Google Chat sends to Alert24 when an alert fires.

{
  "text": "Incident: API Latency Spike\nSeverity: High | Status: Investigating",
  "cards": [
    {
      "header": {
        "title": "Alert24 Incident"
      },
      "sections": [
        {
          "widgets": [
            {
              "textParagraph": {
                "text": "API Latency Spike - Severity: High"
              }
            }
          ]
        }
      ]
    }
  ]
}