Mattermost

Send incident notifications to Mattermost channels via incoming webhook.

OutboundChat & Messaging
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Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Mattermost.

Configure Mattermost

Add the webhook URL in your Mattermost settings.

Auto-Detected

Alert24 auto-detects Mattermost payloads and maps them to incidents.

Step-by-Step Setup Instructions

Mattermost Integration Setup

This is an outbound integration — Alert24 sends incident notifications to your Mattermost channel.

1.In Mattermost, go to Main Menu → Integrations → Incoming Webhooks
2.Click Add Incoming Webhook
3.Select the channel and name it "Alert24"
4.Copy the webhook URL
5.In Alert24, go to Settings → Integrations and paste the Mattermost webhook URL
6.Enable "Mattermost" as a notification channel in your notification rules

Example Webhook Payload

This is a sample payload that Mattermost sends to Alert24 when an alert fires.

{
  "text": "Incident: API Latency Spike",
  "username": "Alert24",
  "icon_url": "https://alert24.net/icon.png",
  "attachments": [
    {
      "color": "#FF0000",
      "title": "API Latency Spike",
      "text": "Severity: High | Status: Investigating"
    }
  ]
}

How Alert24 Maps Mattermost Data

Status Field

auto-detected

Message Field

auto-detected

Auto-Create Incidents

No

Auto-Resolve Incidents

No

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