OutboundChat & Messaging

Webex + Alert24

Forward Alert24 incidents to Webex so the right people see them in the tools they already use.

Start Free TrialSee Pricing

Send incident notifications to Webex spaces via incoming webhook.

Auto-detected payloads

Alert24 recognizes Webex webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Webex.

Configure Webex

Add the webhook URL in your Webex settings.

Auto-Detected

Alert24 auto-detects Webex payloads and maps them to incidents.

Step-by-Step Setup Instructions

Webex Integration Setup

This is an outbound integration — Alert24 sends incident notifications to your Webex space.

1.In Webex, create an Incoming Webhook connector for your space
2.Or create a Webex Bot at developer.webex.com
3.Copy the webhook URL or bot access token
4.In Alert24, go to Settings → Integrations and paste the webhook URL
5.Enable "Webex" as a notification channel in your notification rules

Example Webhook Payload

This is a sample payload that Webex sends to Alert24 when an alert fires.

{
  "markdown": "**Incident: API Latency Spike**\n\nSeverity: High | Status: Investigating",
  "roomId": "Y2lzY29zcGFyazov..."
}

How Alert24 Maps Webex Data

Status Field

auto-detected

Message Field

auto-detected

Auto-Create Incidents

No

Auto-Resolve Incidents

No

Connect Webex to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

Start Free TrialSee Pricing

More Chat & Messaging Integrations

Slack

Outbound

Send incident notifications to Slack channels via incoming webhooks with rich Block Kit formatting.

Microsoft Teams

Outbound

Send incident notifications to Microsoft Teams channels via incoming webhook with Adaptive Cards.

Discord

Outbound

Send incident notifications to Discord channels via webhook.

Telegram

Outbound

Send incident notifications to Telegram chats and groups via bot.

Mattermost

Outbound

Send incident notifications to Mattermost channels via incoming webhook.

Google Chat

Outbound

Send incident notifications to Google Chat spaces via webhook.